The International Club of DC Inc. Ticket Sales Policy
Please note that all online ticket sales are non-refundable.
Due to expenses incurred to present events as well as costs associated with processing online ticket transactions, as stated on the online reservations system, all online ticket sales are final. We are unable to issue refunds on tickets purchased for any reason and the purchase of tickets for events constitutes your acceptance of the posted no refund policy.
Upon purchasing a ticket to attend an event, we will keep you informed of other future events that we organize. We look forward to welcoming you to an upcoming event and appreciate your patronage and support of our events!
Weather Related Postponements
In the event we have to postpone an event due to adverse weather or an act of god beyond our control, your ticket is transferable to attend a similar event in the future. You can transfer your ticket to attend a future event by emailing us when you see the rescheduled event on our event calendar. The weather related postponement policy applies only when the International Club of DC decides to invoke the provision to postpone an event due to adverse weather. Events that are advertised as being held rain, shine, or snow will be held as promised rain, shine, or snow and such events will be postponed only in exceptional circumstances such as when a government shutdown is declared due to adverse weather.
We hardly ever reschedule or postpone events. In the extremely rare instance that an event is postponed or rescheduled due to factors beyond our control, you are entitled to a credit in the amount paid for your tickets that can be applied towards any future event presented by the International Club of DC. Any such credit will be retained in full and indefinitely until you are able to use the event credit it its entirety. In such a situation in addition to the Event Credit, we will also present you with complimentary admission to a select event of our choosing in appreciation of your understanding. For example in the event you reserved a ticket for $50 and that event had to be rescheduled due to circumstances beyond our control you will have a $50 Event Credit that can be applied to future events. In such a case if you use $25 of that event credit for a certain event, the remaining $25 can be used towards a future event until the Event Credit on file is used in full.
We expect anyone who communicates with us or a guest attending an event to be respectful and polite always. For the wellbeing of our community (and our sanity!), we have a strict zero tolerance policy for anyone who would communicate in a belligerent, disrespectful, or otherwise unreasonable manner. Any such interaction will result in being banned from taking part in club activities. We simply have a policy of refusing to serve anyone who is rude. If there is ever an issue, please discuss it with us politely and we will do everything we can to assist you.
We may refuse to serve anyone for not adhering to terms outlined in our Ticket Sales Policy, including our policy that all ticket sales are nonrefundable.
Written Authorization and Ticket Validation for Certain Ticket Orders
We reserve the right to request written authorization with signature and validation by photo ID for certain ticket orders. If Written Authorization and Ticket Validation is needed we will contact you after we receive your ticket order. Please note that Written Authorization and Ticket Validation for certain ticket orders is requested for your own security so that we can validate the ticket purchase was made by the authorized cardholder as well as receive written affirmation with signature to pay for the tickets. If we do not receive the requested validation information by the designated time, tickets are subject to cancellation and in such a case we will no longer accept payment by credit card.
Ticket Pick Up
Tickets will be available for you at the designated venue or meeting location for the event. All of our events are ticketless as your name will be on the guest list at the entrance. You can pick up your tickets by presenting your photo ID. Please note that tickets will only be released to the person who purchased the tickets upon presenting photo ID matching the name of the reservation and the credit card used to reserve the tickets so if you purchased more than one ticket, please arrive for the event together with your guest(s).
We are glad to transfer your tickets to someone else as long as you notify us of the name of the guest attending in your place at least 48 hours before the event so we can make the necessary arrangements to transfer your tickets. This is especially the case for Embassy events that require us to send a complete guest list to the embassy for security purposes.
Valid and Accurate Information
When you submit a ticket order, please ensure that you provide us with valid and accurate information, including your name, phone number, email address, and mailing address as this information is used to autheticate your transaction as well as contact you in case we need to validate the transaction or obtain any additional information needed to process your transaction. This is expecially important for Embassy events that require a complete and accurate guest list of all the attendees, including the names of guests. Please note that any ticket orders submitted with invalid information are subject to cancellation. For example, if you submit a ticket order with an invalid phone number and we are unable to reach you to verify your transaction, we may cancel your ticket order due to not being able to verify the transaction.
Events Start on Time
Kindly note that events start on time and we are unable to offer refunds if you arrive late or at a location other than where the event is hosted. We unfortunately do not have control of traffic, parking, or other factors that may affect your timely arrival so we kindly ask that you allow sufficient time to reach the event on time. The starting time for events along with the correct address is always listed on the online event description.
Event Details And Ticket Policy Subject to Change
Please note that as we continue to refine our events entertainment, menus, themes, and other details associated with events are subject to change. We constantly strive to work with our partners to present you with exceptional event experiences.
The provisions of our Ticket Policy are subject to change without notice.